CrossBat (TheCricketGully LLC.) is committed to respecting and protecting your personal privacy. This Privacy Policy outlines how we collect, use, and protect the information gathered through our website. This policy applies solely to information collected via the CrossBat website

Part I: Information Collection

CrossBat collects personal information from visitors at various points on our website. The types of information we may collect include:

  • Name
  • Address
  • Email address
  • Phone number

This information is collected when an order is placed or when a user creates an online account.

Note: CrossBat does not knowingly market to or collect personal information from children under the age of 13.


 
 

Part II: Information Usage

The personal information we collect is used exclusively for order processing, account management, and customer support. CrossBat does not sell, rent, or otherwise exploit your personal information.

SMS Marketing and Communication

By providing your phone number and opting into SMS communications, you consent to receive text messages from CrossBat for the following purposes:

  • Promotional offers
  • Product or service updates
  • Exclusive deals
  • Order confirmations and notifications

You may opt out of marketing-related SMS communications at any time by following the unsubscribe instructions provided in the message or by contacting our customer support team. Please note: opting out of promotional messages does not affect essential transactional or service-related communications.

Your information will not be shared with third parties for marketing purposes without your explicit consent.

Third-Party Links

Our website may contain links to other websites. CrossBat is not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before providing any personal information.

Policy Updates

If there are any changes to how we collect or use your information, we will update this Privacy Policy on our website. We encourage you to review this policy periodically.

 
 

Part III: Access to Your Information

CrossBat strives to ensure that your personal information is accurate and up to date. You may:

  • Request to review or update your personal information
  • Request deletion of your personal data

To do so, please contact us using the email address associated with your account.

 
 

Part IV: Problem Resolution

If you experience any issues or have concerns about your privacy, please contact us at the email address below. CrossBat is committed to resolving any disputes promptly—typically within one week.

 
 

Part V: Data Storage & Security

CrossBat uses advanced security protocols and encryption to protect your personal and financial information. All sensitive data transmitted through our website is encrypted using industry-leading encryption software, ensuring secure transmission over the internet.

Once received, your information is securely stored on in-house, state-of-the-art servers, providing complete control and enhanced data protection.

 
 

Contact Us:

For questions, concerns, or requests regarding this privacy policy, please contact us at:
Support@crossbat.com